Effective date: April 9, 2026
Applies to: dreamairmax.us and dreamairmax.co.uk

Dream Air Max LLC (“Dream Air Max,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our websites, book a consultation, join our mailing list, submit an inquiry, interact with our content, or otherwise engage with us online.

This policy is written to support transparency for visitors in the United States, the United Kingdom, Australia, Canada and other jurisdictions where privacy laws may apply.

1. Who we are

Dream Air Max LLC is a multi-dimensional organization operating as:

• a travel agency providing curated travel planning and booking services;
• a coaching and consultancy firm focused on healthcare, burnout recovery, and professional wellbeing; and
• a next-generation wellbeing systems company building solutions at the intersection of AI, behavioral design, and neuroscience to improve workplace resilience in healthcare and high-performance environments.

Our mission is to drive innovation and excellence across travel, healthcare, and wellness by designing systems that restore balance, improve performance, and realign individuals and organizations with sustainable wellbeing.

This Privacy Policy applies across all of these service areas and any interactions you have with us online or through our platforms.

Controller:

Dream Air Max LLC

Websites covered:

https://dreamairmax.us/
https://dreamairmax.co.uk/

Contact email:

us786@dreamairmax.com

Phone:

(847) 849-9967

Mailing address:

3034 W Devon Avenue, Chicago, Illinois 60659, United States

If you have questions about this Privacy Policy or want to exercise a privacy right, contact us using the details above.

2. Scope of services and data context

Depending on how you interact with us, your data may be collected in connection with:

• Travel planning, bookings, and related services (including coordination with third-party suppliers);
• Coaching programs, including the Embodied Transformation (E.T.) Blueprint and related wellbeing services;
• Consulting, training, and organizational partnerships in healthcare and wellness systems;
• Digital content, newsletters, communities, and educational resources;
• AI-supported tools, assessments, and behavioral frameworks designed to improve wellbeing and performance.

Because of this multi-service model, the type and sensitivity of information we collect may vary based on your interaction with us.

We collect and process only the information necessary to deliver these services effectively and responsibly.

3. What information we collect

We may collect the following categories of personal information:

A. Information you provide directly

• Name
• Email address
• Phone number
• Country or location
• Employer or professional role
• Message content and inquiry details
• Appointment-booking details
• Information you provide when joining a waitlist, newsletter, free consultation, coaching inquiry, or community

B. Health, wellbeing, or other sensitive information you choose to share

Because our services relate to burnout recovery, coaching, and wellbeing, you may voluntarily share information about stress, burnout symptoms, emotional wellbeing, work circumstances, or related personal experiences.

Please do not send highly sensitive medical information, diagnosis records, treatment records, insurance information, or emergency information through website forms unless we specifically request it and provide an appropriate intake method.

Where required by applicable law, we process sensitive information only with your consent or another lawful basis permitted by law.

C. Information collected automatically

When you visit our websites, we and our service providers may automatically collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring URLs
• Pages viewed
• Dates and times of visits
• Clickstream or interaction data
• Cookie and similar technology identifiers
• General location data inferred from IP address

D. Information from third parties

We may receive information from third-party platforms you use to interact with us, such as:

• Appointment scheduling providers
• Website hosting providers
• Email marketing providers
• Analytics providers
• Social media platforms
• Payment processors, if and when paid services are offered through online checkout

4. How we use your information

In addition to standard uses, we may use your information to:

• deliver personalized coaching, wellbeing insights, and behavioral recommendations;
• support AI-assisted tools or structured frameworks used in coaching, assessments, or program delivery;
• improve system design, user experience, and program effectiveness across our wellbeing and consulting services;
• support travel planning, bookings, coordination with suppliers, and itinerary management;
• facilitate partnerships with healthcare organizations, institutions, and collaborators.

Where AI or structured frameworks are used, they are designed to augment human-led coaching and decision-making, not replace it.

We may use personal information to:

• Respond to inquiries and requests
• Schedule and manage consultations or appointments
• Deliver requested resources, newsletters, or updates
• Provide and improve our coaching, educational, and community services
• Personalize website content and user experience
• Maintain website security and prevent fraud, abuse, or misuse
• Understand website performance and visitor behavior
• Comply with legal, regulatory, tax, accounting, or contractual obligations
• Establish, exercise, or defend legal claims
• Communicate with you about services, offers, events, and content, where permitted by law

4. Our legal bases for processing (UK/EU visitors)

If UK GDPR or EU GDPR applies, we rely on one or more of the following legal bases:

• Consent — for example, when you opt in to receive marketing emails, accept non-essential cookies, or voluntarily submit sensitive wellbeing-related information
• Performance of a contract — when processing is needed to take steps at your request or provide requested services
• Legitimate interests — such as operating, securing, and improving our websites and communicating about closely related services, provided our interests are not overridden by your rights
• Legal obligation — where processing is required by law

If we rely on legitimate interests, you may request more information about the balancing test we used.

5. Cookies and similar technologies

We use cookies and similar technologies to operate our websites, understand usage, remember preferences, and improve performance.

Cookies may include:

• Strictly necessary cookies — needed for core site functionality
• Analytics cookies — used to understand traffic and website performance
• Functional cookies — used to remember preferences or improve usability
• Marketing cookies — used only if we use advertising, remarketing, or social tracking tools

For visitors in the UK, EEA, and other jurisdictions that require prior consent for non-essential cookies, we will request consent before placing non-essential cookies on your device.

You can manage cookies through your browser settings and, where available, through our cookie banner or consent tool.

6. Marketing communications

If you sign up for our emails, download a resource, book a consultation, or otherwise opt in, we may send you marketing or educational communications.

You can unsubscribe from marketing emails at any time by:

• clicking the unsubscribe link in the message; or
• contacting us at us786@dreamairmax.com

If we ever use SMS or similar messaging for marketing, we will do so only in accordance with applicable consent and opt-out rules.

7. When we share information

We do not sell your personal information for money.

We may share personal information with:

• Travel suppliers (airlines, hotels, tour providers, etc.) when necessary to arrange bookings or deliver travel services;
• Technology platforms that support coaching, scheduling, communication, analytics, and content delivery;
• AI or data-processing tools used to support service delivery, analysis, or system improvement (in accordance with applicable laws);
• Professional advisors, partners, or collaborators involved in delivering coaching, consulting, or organizational programs;
• Government authorities, regulators, courts, or law enforcement where required by law.

As outlined in our broader terms and travel agreements, personal information may be shared with third parties to fulfill travel services and bookings.

We share only the information reasonably necessary for the relevant purpose.

We do not sell your personal information for money.

We may share personal information with:

• Website hosting and infrastructure providers
• Appointment scheduling providers (such as Calendly, if used)
• Email and newsletter providers
• Analytics and cookie management providers
• Payment processors
• Professional advisors, such as lawyers, accountants, and insurers
• Government authorities, regulators, courts, or law enforcement where required by law
• Successors in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business

We share only the information reasonably necessary for the relevant purpose.

8. International data transfers

We are based in the United States and may store or process information in the United States and other countries where our service providers operate.

If you access our websites from the UK, EEA, or another jurisdiction with transfer restrictions, your information may be transferred to countries that may not provide the same level of legal protection as your home jurisdiction.

Where required, we use appropriate safeguards for international transfers, such as contractual protections or transfers to providers operating under recognized legal mechanisms.

9. How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to:

• respond to your inquiry;
• provide requested services;
• maintain business and financial records;
• comply with legal obligations;
• resolve disputes; and
• enforce agreements.

Retention periods vary depending on the type of information and the reason we collected it.

When information is no longer needed, we delete, anonymize, or securely dispose of it.

10. How we protect information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

No website, platform, or internet transmission is completely secure.

For that reason, we cannot guarantee absolute security.

11. Your privacy rights

Depending on where you live, you may have the right to:

• know whether we process your personal information;
• request access to personal information we hold about you;
• request correction of inaccurate information;
• request deletion of your personal information;
• request a portable copy of certain information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• opt out of certain forms of targeted advertising or profiling, where applicable; and
• appeal a privacy-rights decision, where applicable law provides that right.

To exercise a right, email us786@dreamairmax.com with enough detail for us to understand and verify your request.

We may need to verify your identity before acting on a request.

12. Additional notice for UK and EEA visitors

If you are located in the UK or EEA, you also have the right to lodge a complaint with your local data protection authority.

For UK visitors, the supervisory authority is the Information Commissioner’s Office (ICO).

13. Additional notice for U.S. state residents

Residents of certain U.S. states may have privacy rights under applicable law, including rights to access, correct, delete, or obtain a copy of personal information, and to opt out of certain targeted advertising or profiling.

We do not sell personal information for monetary consideration.

If your state law grants you the right to appeal a decision we make about your request, you may do so by replying to our response email and writing “Privacy Appeal” in the subject line.

14. Third-party links, platforms, and partners

Our websites and services may integrate with or link to third-party platforms, including:

• travel suppliers and booking systems;
• scheduling tools (e.g., consultation booking platforms);
• email, newsletter, and community platforms;
• social media platforms;
• AI-powered tools and analytics services.

We are not responsible for the privacy practices of these third parties.

Your interactions with them are governed by their respective policies.

Where we act as a travel agency, third-party suppliers operate independently and may collect and process your information under their own terms and conditions.

Our websites may link to third-party websites or platforms, including social media services, booking platforms, email platforms, and community platforms.

We are not responsible for the privacy, security, or content practices of those third parties.

Please review their privacy notices before sharing information with them.

15. Children’s privacy

Our websites and services are intended for adults and are not directed to children under 18.

We do not knowingly collect personal information from children under 18 through these websites.

If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

16. Do Not Track

Some browsers offer a “Do Not Track” setting.

Because there is not yet a universally accepted standard for responding to these signals, our websites may not respond to them unless required by applicable law.

17. AI, automation, and decision support

We may use AI-assisted tools, structured frameworks, and behavioral models to:

• analyze patterns in user input;
• support coaching insights and recommendations;
• improve program delivery and personalization;
• enhance operational efficiency.

These tools are used to support—not replace—human judgment, coaching, or decision-making.

We do not use fully automated decision-making that produces legal or similarly significant effects without human involvement.

We do not use personal information collected through these websites to make solely automated decisions that produce legal or similarly significant effects about you.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When we do, we will post the updated version on the relevant website and update the effective date at the top of this page.

Material changes will be handled in accordance with applicable law.

19. Contact us

Dream Air Max LLC

3034 W Devon Avenue
Chicago, Illinois 60659
United States

Email:

us786@dreamairmax.com

Phone:

(847) 849-9967